Customer Service Train-the-Trainer
An on-demand workshop to help you become a better customer service trainer.
Details
Format: On-demand
Price: TBD
Release Date: Coming soon
Join the wait list to be notified when the course release date is announced.
“I highly recommend Jeff's Customer Service Train-the-Trainer workshop for anyone developing or leading customer service training for their company or organization.” —Lisa, Director of Guest Experience
Workshop Description
Customer Service Train-the-Trainer is an on-demand workshop facilitated by me, Jeff Toister.
You’ll learn how to create, deliver, and evaluate a customer service training program for your team. I’ll share my secrets for creating training that’s quick to deliver, highly effective, and doesn’t wreck your budget.
The workshop includes hands-on exercises to help you apply what you learn. Topics include:
Using the 5-5-5 technique to quickly deliver world-class training.
Finding low and no-cost customer service training resources.
Measuring and evaluating impact
I’ll also share 10 of my favorite customer service training exercises that you can immediately use with your team.
Testimonials
About Jeff Toister
My name is Jeff Toister.
I’m obsessed with customer service. I’ll be your guide throughout the training program.
Why trust me?
Over 3,000,000 people have taken my LinkedIn Learning courses.
More than 25 years mentoring trainers.
I’m a Certified Virtual Presenter.
